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MAS Advanced Telecommunication

Business category 1 Other Business Services
City ( of main office ) Dhaka, BD, Bangladesh
Address RdHouse# 31, Road# 1, Block# A Nikaton Gulshan-1, Dhaka-1211
Phones 880-0171-1173277
Web site www.mastelecom.com
About TDM and IP Call Center Setup:

We have efficiently setup both inbound and out bound Call center using TDM and IP technology.

Call Contact Center is an all-inclusive solution for contact centers that run customer support,

telemarketing and sales, collections, technical support, marketing research, helpdesk and other

processes across various verticals such as BPO, telecommunications, finance, banking, mortgage,

hospitality, automobiles, entertainment and many others. It has complete outbound and inbound

capabilities to cater to customer interaction management for contact centers and enterprises.

Major Features of our Call Center Technical Solution:

Robust but inexpensive Technology

Linux system based simple Architecture

Technical Customer Support

Inbound / Outbound Support

IVR with full features

Automatic Call Distribution (ACD)

Monitor control

Third-party CRM integrate

Analog / E1 / T1 Supported

Call Detail Record Detail

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In-service Telecom and mobile communication training:

We arrange different telecom, IT and Mobile communication low cost training program (both in local

and overseas) and for Corporate and Communication student for better carrier in Telecom world.

Training program benefits:

? To develop the target group as semi-skilled / skilled manpower, by providing them with skill training

and knowledge associated with the occupational involvement.

? To develop proper attitudes to work, that prepare the trainees to have the best adjustment to work

situations that they need to have to cope up with the training. To assist & train the target group to find

employment in overseas countries as well as in Bangladesh.

? To develop among the trainees a deep sense of responsibility towards employment, this will

eventually make them acceptable and participating citizen of the country.

? To enable trainees to develop their occupational safety habits after completion of the training course.

TDM / VOIP Equipment provider:

We are dealing with different TDM and VOIP exchange / switch and NGN switches for Network

Subsystem (NSS) , BSS and Temdam Exchange (Class I-V switch) for GSM, CDMA, PSTN and

Inter exchange Carrier (IXC) .

Economy Voice Solution:

Using Different Access / VOIP gateway and class V-NGN switch, we are providing low cost VOIP

Home Setup for local entrepreneur and last-end solution.

Video Conferencing Solution:

We also provide different type of video conferencing setup (both temporary & permanent) for

arranging teleconferencing, remote meeting, telemedicine etc.

Research and Development:

* 3G and NGN based Telemedicine Engineering*Wireless Telemediciaconsultation

* WiFi / WiMax hotspot*Four Band (GSM, UMTS, WCDMA, WiMax) Cellular Communication

System.
Date 2011 Oct 29, 09:10